Job review from Cheryl in Victoria, BC V9B 0L2 on 05/18/14
Overall Rating:
4.6
out of 5
What I thought was a simple water valve failure and replacement with a minor inconvenience of mopping up the floor turned into a nightmare. Today it feels like a bad dream, thank you Island Basement Solutions. My basement is better than before and I can rest assured it will keep us safe and warm for years to come.
My anxiety of calling a company I knew nothing about was relieved as the prompt response and quote arrangements were quickly and easily made.
Always friendly and accommodating on every instance of contact.
Matt provided good contact information and responded quickly to every call and concern. There was a lot of information so written material was good to review and assured me I was on the right path for the repair I wanted.
John was amazing and listened well to my concerns and assured me what the work entailed and met my needs. Together John and Shane did the job quickly and exactly as promised. They were professional, polite and quick. Their work and the manner it was done was perfect.
What made you choose our company:
Island Basement Solutions was willing to go one step further than other companies were able, and at a competitive cost.
Victoria, BC V9B 0L2
Sunday, May 18th
A friend referred you