Got a wet basement? Musty odors? Protect your home with our proven solutions & lifetime warranty.

A dry, healthy home starts here.
Contact your local dealer or call 1-800-638-7048

change location

Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Surrey , BC V3w6e4 on 10/28/14

Overall Rating:

5  out of 5

Entire process was done excellently and professional. Easy to talk to throughout the process. Installers were early and done in a day. They even returned on another day to deliver scrap membrane rolls so that I could use it as a mat for crawlspace storage! Besides the wait for my actual dehumidifier to ship from the states, I bare no complaint. Thanks guys!

Our Overall Service
Call Representative
Our Office Staff
Sales Process
Our Installation Crew
The Cleanup Process

What made you choose our company:

As an installer for a communications company, I have been in many crawlspaces. The one that stood out to me was one done by basement systems. They too had a mold issue in their home. So, I asked who did it for them and the name has stuck ever since.

Company's Response:

Hi Caisan,

Thank you so much for taking the time to review our company.  We truly appreciate it.  Also I am glad everything went so well, we strive on complete customer satisfaction.  Also, thank you for understaning the Product delay.  There was an initial delay on dehumidifiers from Conneticut, and with the summer back log, it took awhile to sort itself out.

Thank you Again,

 

Fraser Hay

Business Manager

Nearby Related Reviews:

  • Review from richard in port coquitlam, BC

    very pleased with the whole experience

  • Review from Agathe in Abbotsford, BC

    When I received the glossy brochure from Vancouver Basement System after requesting a free...

  • Review from Pierre in Surrey, BC

    your company made the differecne between buying or turning away a real estate deal. we chose to...

  • Review from Teressa in Langley, BC

    Overall a good experience. Staff was very courteous and informative. Job was quickly and without...

Back to Previous Page
Back to Reviews
get a free estimate

© 2024 Basement Systems Vancouver | Privacy Policy | Terms of Use | Sitemap

Find Local Dealer
Free Quote