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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in San Ramon, CA 94582 on 01/16/23

Overall Rating:

5  out of 5
Our Overall Service
This is Phase 1. Due the recent rains, it was considered too damp to apply the sealant on another day. Good call! I hope I get the same crew back for the sealant = this crew was OUTSTANDING!
Call Representative
Aveena Lewis was great! Although sometimes hard to reach on the first try, she will return calls. She is very professional and knowledgeable about the product and service.
Sales Process
Adan Rodriguez was awesome! He explained the options and compiled a comprehensive quote for consideration. It was a slam dunk for me!
Our Installation Crew
Kimo, Dee, and Christian were simply OUTSTANDING. They explained the process, listened to and followed my concerns, and showed us the process as they went. Simply OUTSTANDING!
The Cleanup Process
Although the job is not totally complete due to rain, they left the driveway and surrounding areas nice and clean before they left.

What type of work did you have done:

Primary Service

What made you choose our company:

Sales, Customer Service, and the onsite installation crew were ALL EXCELLENT! The quote was comprehensive and well developed. Customer Service kept me posted through the rains until we got a clear day to do Phase 1. The Installation Crew was OUTSTANDING - the Driveway Leveling looks great. I anticipate Phase 2 (sealant) to go just as well when the weather permits. Thank you!!
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