I am a Realtor and Premier installed my clients' radon mitigation system. We were trying to meet a deadline to get the system adjusted to meet EPA guidelines for the buyer. The tech was able to come out earlier than quoted to get the system adjusted to meet our deadline. I talked with Heather about getting the radon test done and there was some confusion about that and we may not have met our deadline if Heather hadn't expedited the process and come out on her own time to drop off, pick up and get the test to the lab with rush instructions. She went above and beyond to get us what we needed on time! I will recommend Premier to my clients, friends and family because they realize customer service and satisfaction is important.