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Woods Basement Systems

Job review from in Edwardsville, IL 62025 on 04/18/17

Overall Rating:

4  out of 5
Our Overall Service

I am disappointed that the replacement pump, which is a year old and incorrectly installed will only have a 2 year warranty instead of a 3 year. Since it is a new pump I had hoped it would also have a full 3 year warranty.

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Our Installation Crew

I would rate Josh who installed the new pump because of a burnt sump pump a 5, however, the reason he had to install that pump is because the burnt pump was a bad install. (See his service report) That install would rate a 2, hence the 3 rating

The Cleanup Process

What made you choose our company:

For the sump pump replacement we used Woods because that is what was in the home.

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    Woods is still not finished with the basement project. I am to get new basement windows but the...

  • Review from Brian in EDWARDSVILLE, IL

    I appreciate the techs getting this done in one day.

  • Review from Jane in Edwardsville, IL

    Thanks for a wonderful experience and exceptional work.

  • Review from Pam in Edwardsville, IL

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