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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Collinsville, IL 62234 on 02/20/19

Overall Rating:

4.2  out of 5
Our Overall Service

Installer presentation needed improvement. Having me evaluate him while he was standing right there did not allow me to provide an honest evaluations covering the issues I had with him.

Call Representative

She was good, but I had to adjust my evaluation of installer given he was standing right by me.

Sales Process

Bill Connor did an amazing job at every step.

Our Installation Crew

Work was great, clean up was great, but foul language when just having a conversation with me and my father-in-law was disappointing and a poor reflection on your company. I left the room because I was bothered by their verbal communications.

The Cleanup Process

Fantastic clean-up.

What made you choose our company:

Longevity of service. Knowledge of problem and necessary solutions. Overall professionalism. Local company. Personal friends work for the company.

Nearby Related Reviews:

  • Review from Bob in Collinsville, IL

    What I experienced was excellent.

  • Review from Robert in Collinsville, IL

    Your company exceeded my expectations on every step of the process.

  • Review from Molly in Collinsville, IL

    Thank you!!

  • Review from Jim in Collinsville, IL

    Professionals doing a great job.

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