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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Rantoul, IL 61866 on 05/29/19

Overall Rating:

4.8  out of 5
Our Overall Service

I was initially told a breakdown would result in a two hour delay in arrival. In actuality no one ever showed on the scheduled day and I lost a vacation day for no reason. Communication of the situation was poor. My time off is valuable to me and this lack of communication was very disappointing.

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Sales Process
Our Installation Crew

I was disappointed to find one four foot section was filled with a product other than the WaterGuard IOS. At this price point I would expect installation 100% of the product I was billed to have installed. I found the crew to be very professional and pleasant to work with. They represented your company very well.

The Cleanup Process

They did an excellent job cleaning up.

What made you choose our company:

recommendation from a friend.

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