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Basement Systems USA

Job review from in Webster Groves, MO 63119 on 12/10/19

Overall Rating:

4.2  out of 5
Our Overall Service
We were initially told it would take 2 days, but it took 4.
Call Representative
Sales Process
Jeremy was very helpful.
Our Installation Crew
The 1st day, the crew showed up more than 3 hours late. I had to call to make sure they were still coming. This delayed the whole project. The first day two teams showed up but few of them were just standing around.
The Cleanup Process
Cleanup was pretty good. Gage, the installer, was very good at his job and was knowledgeable.

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

We had received good feedback about the company from people in the neighborhood. Overall the work was decent, but the foreman (Steve) didn't have much control over the crew the first day. I had to take days off from work and when the project got delayed, it created issue for me.

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