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Home»Basement Waterproofing»Illinois»Woods Basement Systems

Job review from Jacqueline in FLORISSANT, MO 63033 on 08/18/20

Overall Rating:

4.4 out of 5

Our Overall Service

The guys were prompt and productive.

Call Representative

I believe if I had not started a email trail, the reps would have not have responded as quick. The phone calls did not get any attention from the sales rep nor the previous foreman.

Sales Process

He presented well. Actually my original sales person left the company before I finalized the system.

Our Installation Crew

The 1st crew was OK. The 2nd one came in and worked worked worked to find the problem.

The Cleanup Process

More so the 2nd crew than the 1st crew. I am still wiping up dusk. Not a big deal.

What made you choose our company:

Because of the recommendation from a co-worker. Lastly, I was not expecting to have to call you back within the 1st 4 months. My recommendation would be that someone follows up afterward to make sure all is well. I am hopeful I will not have to call WB anymore with the same problem or issues. It is frustrating and has caused additional anxiety to me when it rain or storm.

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Review from Susan in Florissant, MO

Again I would like to stress how much I really enjoyed having your crew at my home. Jose made me...
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Review from Elly in Florissant, MO

interest in other service----address not resident of current installation but would like to know...
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Review from Tammy in Florissant, MO

Jose' was the crew leader with ceasar and Brandon. They worked well together, very efficient,...
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Review from Robert in Florissant, MO

Had a problem that was quickly rectified but took two attempts
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