Job review from David in Champaign, IL 61822 on 05/28/21
Overall Rating:
4.4
out of 5
The price was a bit higher than I anticipated, however close to what I thought. Very few complaints from start to finish
Susan kept me informed as to the status of our job, including letting me know that the start of our job was to be delayed by a day
Luke did a good job describing what needed to be done in our crawlspace and quickly providing me with a price. Kevin also quickly followed up with scheduling the job once I agreed.
There was a bit of confusion as to the scope of work, but Juan was able to quickly rectify that with a phone call. The crew worked quickly and did a very good job.
My once complaint is that Juan did not provide me with a copy of the two documents I signed. I like these for my records should there be any question.
The crawlspace was clean and they swept out my garage. All construction debris was removed from the site and nothing was put into my trash tote.
What type of work did you have done:
Crawl Space Repair
What made you choose our company:
You extensively advertise in our area (along with a number of your competitors).
I did check out other references for your company (praising and complaints alike).
Since my wife is from Collinsville, we decided on your company as a tie breaker!
My wife knows that the building you reside in was a car dealership in the past.
We still visit Collinsville regularly and drive past you office on Vandalia.
Champaign, IL 61822
Champaign County
Friday, May 28th
The guarantee made me feel comfortable about doing this project.