Job review from Jane in St. Louis, MO 63118 on 09/01/21
Overall Rating:
5
out of 5
I felt I was dealing with experienced people - even though a few of them told me they were in training. Great culture - can you imagine being new and feeling so supported?!
Perfect. We talked, he considered what I was saying/needing. Could've oversold me on 10K worth of remediations but in the end he told me what he believed I needed. These guys are in it for the long haul. Not just sales.
3 guys showed up -- prompt, polite, proficient. Double-checked with me on placement of the outflow drain. Made the right call but they wanted to make sure I agreed.
Not an issue.
What type of work did you have done:
Dehumidification
What made you choose our company:
1. Reputation and years in the industry
2. Responsiveness -- Woods has a process and follows up on leads/inquiries/scheduled visits/closing out the contract. I'm pretty impressed with this.
2. Every person I came in contact with was the personification of Woods family-owned culture. I have a client (I'm in healthcare) who holds their associates to the 'Mother' standard of care -- every decision and interaction is handled as if they were dealing with their own mother. I'm only 62 - so this is not the sentimental ramblings of a great grandma...:) but I felt that same consideration and care in every interaction with Woods.
St. Louis, MO 63118
Saint Louis City County
Wednesday, September 1st
Everything was exactly as promised. Outstanding! Honest, professional, thorough. I felt that...