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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Troy, IL 62294 on 06/30/14

Overall Rating:

3.8  out of 5

Overall, I'm grateful that you did the right thing and honored the previous transferable warranty.

It was unfortunate that Scott left us w/ a $16,000 estimate during the first visit. It took 2 or 3 other companies to come out to tell us (in summary) that they didn't see the extent of the problem that Scott did. Luckily, Kendall did the right thing but the initial experience left a bad taste in our mouth.

Our Overall Service
Call Representative

Scott was a nice guy but we definitely weren't satisfied with the outcome of his visit.

Our Office Staff
GREAT! Friendly, prompt, helpful.
Sales Process

Presentation was very thorough.

Our Installation Crew

Install guys were hard workers. Very respectable and polite.

The Cleanup Process

They really cleaned it up! It looked as if they had never been there.

What made you choose our company:

Transferable warranty when we bought the house.

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