We had quite a mess in our basement when you waterproofed it. Your crew was wonderful to move what was necessary to get the job done. That was a few years ago, but I wanted to let you know that. Travis just did an annual check on the equipment, and was so polite and efficient. He even pointed out to me where some mold was growing on the joice after I mentioned we had been trying to deal with a mold problem. If we need any further help with that, we'll let you know!
We live in a parsonage provided by the church, so the decision to call you was their's. I think you had done some work on a church member's home, and you were chosen based on the bids they received as well as the member's recommendation.
Hi Dee,
Thank you for taking the time to review us! We loving hearing about our customers experience with our team and I'm glad to hear that Travis made your experience a great one!
As a thank you, I've applied a $20 discount towards your 2018 yearly renewal. We also have a referral program if you know of someone who could use our services. All you have to do is make sure they mention your name when calling in or submitting through our website and we'll credit $50 to your account just for referring someone!
Sincerely,
Kelsey B.
Marketing Director
The follow-up and service people like Jimmy, Derrick, Mark and Steve were very good.