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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Fishers, IN 46038 on 06/27/22

Overall Rating:

4.6  out of 5
Our Overall Service

From start to finish was a good experience.

Call Representative

Heather was great to work with as well. She answered all my questions. Kept me up-to-date on all aspects of the project.

Sales Process

Jay was a nice guy. His boss (I can't remember his name...sorry), was with him and I don't know if Jay was intimidated by him, but not sure if he would have done as much without his boss guiding him. I emailed Jay a question after our meeting and he didn't know the answer but said he would get back to me and never did. Sales presentation didn't "wow" me, but had seen similar from competitors.

Our Installation Crew

Phil, John 1 & 2 were awesome to work with. Very personable, answered questions thoroughly and kept us "in the know" of how things were progressing.

The Cleanup Process

Did a great job!!

What made you choose our company:

You inspected thoroughly our foundation. You explained the process very well. Felt comfortable with all that was discussed. Your competition said the exact same thing for scope of work and price until you offered the discount if I scheduled the same day. The 30% discount is what made the difference.

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