Skip to main content
Got a wet basement? Musty odors? Protect your home with our proven solutions & lifetime warranty.

A dry, healthy home starts here.
Contact your local dealer or call 1-800-638-7048

Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Urbandale, IA 50323 on 06/29/22

Overall Rating:

4  out of 5
Our Overall Service

To early to tell. I just had the work completed yesterday.

Call Representative

Did a good job, but forgot to mention things until I called back, then told me more information that was a little misleading.

Sales Process

Pushed the entire product line when I stated early in the call what I was looking for. Took alot of time that wasn't needed.

Our Installation Crew

Guidance and Jason did a fantastic job! They were very honest in telling me the areas that they were less skilled in.

The Cleanup Process

Fantastic

What made you choose our company:

Other information: Jason and Guidman did a great job on the driveway leveling. But had no experience in concrete work, they didn't have the tools needed and had to return the next day to almost complete , they will still need to return a third time to complete the job. Also the wrong gutter downspout supplies were installed and I had to purchase the right connectors and reinstall myself. I was told the shop sent out a 4 inch gutter connect with a 3 inch pvc pipe. Wrong connectors do not work and should not have been installed. Lastly, Brandon Cunningham said he would stop by last night for inspection but still have not heard or seen him. Disappointed that he did not follow up on a job he signed.

get a free estimate
Find Local Dealer
Free Quote