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Home»Basement Waterproofing»Kentucky»The Basement Doctor of Central Kentucky

Job review from Terri in Lexington, KY 40503 on 02/22/21

Overall Rating:

4.4 out of 5

Our Overall Service

Very happy with work. Not pleased that an issue came up at end of project

Call Representative

Very nice and helpful

Sales Process

Very knowledgeable and explained everything needed and cost. Looked at demo done by me to save money on a Sat. Prior to starting on Mon & said all well but at end said more needed to be done & I did not get credit for demo. An alternative solution was provided but not what I preferred.

Our Installation Crew

Great people. Killis was wonderful-explained everything along the way. Done in timely manner & space was clean and neat at end of project.

The Cleanup Process

As above

What made you choose our company:

Bryce, the sales person seemed very knowledgeable and discussed problem and solution in detail while keeping in mind the financial aspect of project. He answered my phone calls , and checked on crew and work. I would have liked a heads up that there was an issue that would involve more cost seeing as how it was looked at after demo & before project started.

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