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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Lawrenceburg, KY 40342 on 06/05/16

Overall Rating:

4.6  out of 5
Our Overall Service

I am very satisfied overall with Basement Doctor. The only big thing I can think of that would have improved my experience is the length of time in between removing my porch and completing the job. I understand the difficulty scheduling jobs prior to arriving, just my personal thought.

Call Representative

Didn't have any lengthy conversation. Was courteous and professional.

Sales Process

Dennis was great to work with. He was knowledgeable and helpful when I had questions. I was left with the impression that there would have been some tuck pointing done afterwards. Probably wasn't done due to the condition of the wall, which I understand.

Our Installation Crew

Great crew! Andrew was especially helpful at keeping me informed during entire job.

The Cleanup Process

Crew did a good job keeping mess to minimum. This was just a messy job, particularly outside with the type of soil and other conditions, nevertheless, cleanup continues. Wasn't possible for the crew to do anymore at the time.

What made you choose our company:

I chose Basement Doctor from the online research I did previous to calling their office. I was looking for a local, reputable company with references that would offer a good warranty and reliable service during and after the repair. Overall, I was pleased with the work they performed, as my foundation repair was quite the challenge. This is always expensive work, especially when excavation is required, however I feel that it was money well spent, and at a reasonable cost. I will recommend Basement Doctor and their staff.

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