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Connecticut Basement Systems

Job review from in Alexander, IA 50420 on 06/15/13

Overall Rating:

5  out of 5

The timing of the job completion was perfect. The week after, we had rain for 7 days and the basement was trying to flood. The alarm on the sump pump kept us apprised of how the system was working. Many others had major water damage, but ours was kept to a minimum, I think, because of the new system that we had installed. Thank you.

Our Overall Service

We are extremely pleased with the finished product that we got from the company. Our basement is completely transformed, even though it is still unfinished. The wall lining and the new window brighten the entire space up. The project manager was right on top of the job and the supervisor and his crew were top notch. We had no problems and would recommend their work to anyone.

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Our Office Staff
Sales Process

Sales person was very personable and not pushy. Explained everything in plain language and answered all questions to our satisfaction. Did not push the "high end" product but the one that we could afford and would work for us.

Our Installation Crew

Very hard workers. Answered any questions we had, were polite and did their best to keep the disruption to our lives at a minimum.

The Cleanup Process

We were very impressed with the floor coverings that they put down over our carpet and entry way. It stayed put for 3 days with no problems. They also cleaned up the outside where we had the egress window installed very well.

What made you choose our company:

Follow up phone call after we expressed interest at a Home Show in Des Moines and the prompt meeting with the Sales representative.

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