Lanae has been with American Waterworks since July 2019. Prior to joining our team, she gained extensive experience working in various areas of customer service and team management. Her day to day work consists of reaching out to our customers regarding their upcoming projects and answering any questions they may have, submitting utility locate tickets to ensure quality and safety, scheduling projects and inspections with customers, and submitting and tracking permits. She likes working for American Waterworks because she likes to multitask and enjoys the variety of work each day. She also appreciates how each department works together to achieve the end goal of providing fantastic service to our customers.
Lanae spends her free time camping, kayaking, reading, watching movies, and doing anything that allows her to spend time with family and friends! We are so grateful to have Lanae on our team!