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Got a wet basement? Musty odors? Protect your home with our proven solutions & lifetime warranty.

A dry, healthy home starts here.
Contact your local dealer or call 1-800-638-7048

Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Marc Balfour

American Waterworks

Title: Service Technician - Northern Territory
Hometown: Fairmount, ND
Marc Balfour from American Waterworks

Marc joined us in October of 2023. Before working for us, Marc held positions in Law Enforcement, Sales, and Service Recovery. All of his past work experience taught him many valuable traits he will carry with him, such as a desire to help his community, the ability to work closely with a team, and attention to detail. Marc was interested in making a career change because he was interested in a new type of work, and was impressed by the reputation our company holds. Marc joined our team as a Service Technician, meaning his main tasks include diagnosing problems, finding solutions, and fixing problems in systems we've already installed within homes. He informs our customers of what is in their homes, educates them on how it works or how we can fix it, and teaches them what to look out for to catch problems before they become headaches. He is the most excited about solving problems for customers and working in a fast-paced environment. 

When Marc isn't working he can be found hunting, fishing, or spending time outside. We're very lucky to have someone with Marc's skillset on our team! 

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