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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in BILLINGS, MT 59106 on 04/28/12

Overall Rating:

4.6  out of 5

We have already recommended you and distributed your business cards to several of our neighbors. Thanks again for doing such fine work and for being such gentlemen. Best wishes for continued good health, safety and plentiful work! Jack and Vicki

Our Overall Service

Prompt response to our initial call for service; prompt scheduling of the work; once started, focused uninterruptedly on the task at hand, never waivering or delaying; work completed ahead of schedule despite unexpected obstacles that were easily managed by this group of highly skilled professionals!

Call Representative

Standard call; prompt response and timely visit to scope nature of the project.

Our Office Staff
Did not have much interaction with office staff - only Jesse.
Sales Process

Jesse Scott is a very likeable person - very personable and certainly knowledgeable. He immediately conveyed a sense of integrity and confidence. We felt completely at ease knowing he was in charge of the operation. Jesse gave us a thorough and well described outline of the project, the timeframe and anticipated cost.

Our Installation Crew

Crew members were friendly and outgoing - also very considerate of our property. They were willing to explain what was going on and never seemed to tire of our questions. Blake is a master operator and John is a tireless, dedicated worker. These individuals exemply the meaning of team, never wasting energy needlessly nor duplicating effort. They work very well together and take pride in the results of their work!

The Cleanup Process

We were a bit naive in not realizing how the lawn would end up being damaged in the process. That was a bit of a surprise, but this comment is not meant to disparage the team. Rather, it is suggested that you counsel future homeowners in a more dramatic fashion to explain what will happen as a result of the use of the heavy equipment.

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