Job review from Randi in Platte City, MO 64079 on 11/03/22
Overall Rating:
4
out of 5
There was a mixup with how big the job actually was, but I appreciated the company allowing us to stick with the lower estimate we'd agreed to, even though the work was more than estimated.
When I called them, they quickly helped me reschedule our install when the crew had some faulty equipment.
Our sales rep was very friendly and informative, and he helped us sort out things over the phone regarding a competing bid. However, according to the install crew, he miscalculated the size of the job. Mistakes happen so hopefully it's just a learning experience and not something he's punished for!
They were friendly and did good work! I appreciate all the time they took.
There are still bits of foam on nearby plants and mulch, but I'm sure it's a messy process so I know not every little bit can be cleaned up. It'd be nice if there were a better way to contain it so the foam isn't spreading out into the environment as much as it is, but maybe it can't be helped at this point?
What type of work did you have done:
Lifted our front porch and filled in the eroded area under our driveway
What made you choose our company:
We got three competing bids, and Thrasher's was the cheapest (although the job wound up being bigger than expected). Even then, they did not charge us extra, sticking with the original price we'd agreed to. I appreciated their candor and flexibility.
Platte City, MO 64079
Platte County
Thursday, November 3rd
