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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Shawnee, KS 66203 on 05/18/24

Overall Rating:

4.2  out of 5
Our Overall Service
I’m very pleased that your company stood behind warranty
Call Representative
I wish there was a 10 rating as I would definitely give it to your service tech Zack Tucker. This gentleman knows the business, products, and is one of the most professional individuals representing a company that I’ve ever met. I have been with my company, Aflac, for 20 years. Success comes from knowing your company and products like the back of your hand. Zack demonstrated just that, and I thank you!
Sales Process
Zack explained what needed to be done and made me understand the need, again demonstrating his knowledge. I am sold, but unfortunately cannot afford anymore at this time.
Our Installation Crew
My dissatisfaction was expressed to Zack, and your company honored the warranty , and is scheduled to redo correctly.
The Cleanup Process
Only given a 3 for the first job. I believe the time of year that my work was done in driveway had a huge impact on the whole process

What type of work did you have done:

Service

What made you choose our company:

My friend Lesli Allen used your service for raising porch and driveway, then finishing drive. You made it look brand new!! I understood that my drive would look the same, however it wasn’t explained to me the difference in what was done in theirs and what would be needed in mine to look new or newer.
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