Was unable to reach the production support group however this was also after a major storm came through and the phones and power were out at the companies office.
Glen Knafel was fantastic to work with and was able to answer all of my questions.
Answered all of the questions I had and provided a recommendation on the pump outlet into the yard compared to the original proposed location.
Left the basement in good shape with only a few small pieces of concrete left over that appear to have gotten underneath some of the appliances once they were moved back in place.
One of only a few companies that provided the information I was looking for about the work I wanted to have completed. Also provide a warranty on the work that was completed.