Testimonials for Connecticut Basement Systems

Mike was polite, informative, and represented the company well. 

Please know that we are very pleased by ALL the work Steve Cogswell did today at our home.I would like Steve in the future to service our new Aspen Air Purifier which I purchased from him today.  He did a real nice job explaining how the unit works and we are grateful for that!Steve also rerouted the water outflow of our 2 month old Ct. Basement system from the downspout of our Gutters to a temporary fix with outside piping running downhill to our backyard.  He tested the water flow from the inside sump pump and all worked well.He also put us on a ‘cancellation list’ for the Ct. Basement workers who will come to bury the pipes under the lawn.  Please contact us at any time for that work to be done before Late September, the date your office gave Steve.Thanks to Steve we are not as nervous about the upcoming rains tomorrow and Saturday and beyond!Take care & thanks again!    

Johnny returned SD that was repaired and I was happy with him and I would like him next year for annual maintenance!

I wanted to compliment your Service Technician, Scott.  He did a terrific job.  He was thorough and neat, very considerate and went above and beyond the call of duty.

I wanted to compliment your Service Technician, Scott. He did a terrific job. He was thorough and neat, very considerate and went above and beyond the call of duty.

I am very pleased with Jeff's service! I was extremely happy with my new pump and battery. 

Several months ago, I had a serious mold issue in my new home. After not knowing where to turn I found Connecticut Basement Systems but more importantly I found Chuck Stofko. Chuck accurately diagnosed the problem, gave a PowerPoint presentation that was both educational and informative. He walked me through every single step and assured me that the problem would be gone, but that he wouldn’t!    He continues to call to make sure that everything is working properly just as promised. When dealing with these types of problems you come across many people who tell you one thing and do another. Chuck is definitely NOT one of those people. I feel that not only have I chosen a good company, but I realized that I could not have had a better representative than Chuck.  His professionalism and work ethic were remarkable, and I now consider him my friend. 

My service done by David was fantastic! David is a gem and a wonderful representative for the company. 

Marjhae did a great job! He was very helpful, spent a lot of time at my home, and I'm grateful for his help!

Maddie (salesperson) was awesome, very warm, welcoming and knowledgeable. The crew - timely, hard working, and super clean...very professional. Totally worth the money. Would do it again in a heartbeat. Every person I dealt with was knowledgeable, professional and enjoyable to have in my home. Customer service was amazing - wish other companies worked this hard they would have much happier clients. Price wise the job was competively priced but affordable. The system I purchased perfect for rectifying the water issues in my home. Also only company I had found that was willing to back their work with a warranty.

Steve was amazing! Excellent job, friendly, knowledgeable, and great! A breath of fresh air!

I think your crew is professional and courteous. I am very satisfied with the job performed.

I never got a chance to say thanks for taking care of the problem with my Sanidry. Justin Jaffer took care of everything and made sure that I was/am up and running. The new unit is working perfectly and the difference in the humidity level in my basement is striking - exactly where it is supposed to be. Clearly, the original unit was not working properly (since the humidity level never got to where it is now), but now all is well and we couldn't be happier. You can be sure that we will recommend Connecticut Basement to our friends.

Bill is an excellent fellow who goes beyond all expectations. I will request him in the future! 

Max is just fabulous! He sure did build a good rapport!