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Nova Basement Systems

Job review from in N. Tonawanda, NY 14120 on 08/29/17

Overall Rating:

5  out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew
The Cleanup Process

What made you choose our company:

It was just good luck , got you from the phone book .Kevin Bechtloff was very knowledgeable, explain everything very well and was easy to work with . When It was determined that the cause of the water was not as originally thought after I removed the wall installation and discovered the crack doing a rain storm , I called Kevin and he arrived in less than 30 minutes , saw the wet crack and rewrote the contract . The work was scheduled quickly and Andrew the repair man explain in detail what he was going to do and did a fine job in repairing the wall and resealing my insulation I don't usually complete these surveys but this was an exceptional good experience

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