Ray has always returned my calls in a timely manner and spent time with my wife and I explaining the reasoning behind the work presented to us.
Leo and his team did an excellent job on the work putting in drain tile and cleanup. Our sil plate instulation went well too. We did have come water on the floor after initial insulation an Franks in general handled it well getting Andrew in to repair. Andrew did a great job making repairs.
After the initial drain tile insulation Leo's team did an excellent job cleaning up. After our sil plate installation our basement was cleaned but mud was left on all the steps going down into the basement.
Price, Knowledge and experience, Personality of sales and contractors (my wife felt safe and comfortable leaving the crew at the house when she had to run to work during the day.)
everything explained in detail and all questions answered