We had two small "issues" after the install that needed to be looked at, I called the next day and you sent a service rep immediately to take care of it. Everything was great.
The install supervisor made a point to "make it look better than we found it" and his crew did just that, our basement looks great.
Seemed to have a good product, price was very comparable, our salesperson explained everything very well and presented it in a way that made sense and made us want to work with Franks.
Couldn't be happier! We want it to rain so we can see it in action.