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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Williamsville, NY 14221 on 09/28/22

Overall Rating:

5  out of 5
Our Overall Service

Working with Franks was great! The only downside was having to handle the electrical work and drywall removal and reinstallation ourselves.

Call Representative

Jamie, the logistics coordinator, was very helpful in scheduling a site visit before our work began and proactively reached out beforehand.

Sales Process
Our Installation Crew

Our install crew was amazing. Javi, the field supervisor, came out beforehand to answer all of our questions. He is extraordinarily thorough and knows this stuff! He is also very kind to customers and colleagues. Our crawlspace drain tile, vapor barrier and sump pump work was done by foreman Larry and his team members Antonio and Noah. The work was completed on schedule in three days. They are familiar with working in our neighborhood and I felt very confident in their abilities.

The Cleanup Process

Larry, Antonio and Noah cleaned up every day and took all measures prevent dust from getting in other parts of our home.

What made you choose our company:

The 25 year warranty, reputation of company, and I see Franks Trucks all over our neighborhood

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