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Home»Basement Waterproofing»New York»Franks Basement Systems

Job review from Lou in Tonawanda, NY 14150 on 01/30/23

Overall Rating:

5 out of 5

Our Overall Service

Very professional from start to finish.

Call Representative

Very efficient both with scheduling my appointment and quickly mailing an information packet to me.

Sales Process

Donnie Spacone was very knowledgeable. He explained various options for repairing my foundation.

Our Installation Crew

Larry, Antonio and Aaron were very professional. They worked full days, we did walk throughs every morning and late afternoon to review what work was to be done/had been done that day. They covered things as best they could to mitigate dust from the work they were doing.

The Cleanup Process

On the last day they swept and vacuumed the basement to leave it as clean as they could.

What made you choose our company:

I first found you in the yellow pages, then I went to your website and decided to call you along with a competitor of yours, Young Waterproofing Co. I chose you because Donnie Spacone was very informative and explained options to me for fixing my foundation problem.

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