Job review from Kim in Brooklyn, NY 11233 on 04/11/12
Overall Rating:
5
out of 5
Once we signed with the company, we received in the mail, full color books about basement waterproofing, a questionnaire asking for any information that would be helpful before the crew arrives to work. Also, they sent detailed instructions for follow up electrical work. After the work was done I received phone calls asking me if I had any questions about the job and my opinion of the work that was done.
When we first met Nick, he stayed for two hours. It was time well spent because he made sure that we understood the entire process by showing videos, samples of the materials , and printing an estimate/contract on the spot. An excellent first impression of the company and the work to follow.
These guys were fabulous, very professional, kind and courteous. my foreman, Jesus was always ready to answer questions and took the initiative to ask me if I had any questions several times everyday they were here. Jesus even met with the plumber explaining to him the drainage system and the pumps.If they encountered any problems I was always notified and together we worked out a solution. At the end of the job, the crew did not leave until I was completely satisfied with the job. Again, the offer was extended, please call if you have any questions.
Nothing was left behind. A thorough cleaning was done both days the installers were here.
Brooklyn, NY 11233
Kings County
Wednesday, April 11th
I love working with companies that are courteous, professional from inception to completion. You...