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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Oswego, NY 13126 on 01/18/22

Overall Rating:

4.8  out of 5
Our Overall Service
Call Representative

I appreciated when they've called me if a project can be scheduled sooner because of a cancelation, but since I can't answer the phone immediately while I'm at work= the representative has hung up a few rings too soon. This happened a couple of times but we eventually got it after a few call backs.

Sales Process

Bill Switzer did the initial evaluation and I appreciate the amount of time he made to thoroughly evaluate the situation, and then suggest a number of options with estimates.

Our Installation Crew

Excellent. The foreman Matthew Olands and coworker (I can't remember his name) performed all the work. They did an absolutely outstanding job. And they cleaned up the entire site upon completion.

The Cleanup Process

perfect.

What made you choose our company:

I had heard about Woodford Bros. from both advertising and personal sources. Our home is in need of some work, so we need to have the work done correctly by people who know what they're doing. Yes, cost is a factor too.

Company's Response:

Hello,          

We received your installation survey results and we would like to thank you for choosing to work with Woodford Bros, Inc.! We really appreciate your business and truly value you as a customer. If you’ve got a spare second, would you mind dropping us a review on Google? Small local businesses like ours rely on customer reviews when competing with big national brands.   

To submit your review, simply click the link and let us know what you think! https://g.page/WoodfordBros/review 

What Other Customers Had To Say Mary Jane says "Listened well, explained the procedure, were friendly, neat and careful. Experienced."  Richard says "Friendly, professional, and knowledgeable."  Jon says "The crew had everything spotless when they were finished."

Thanks in advance for taking the time to leave a review! If you have any questions or would like to speak directly to someone please feel free to contact us 315-696-8971 at any time.

Sincerely,

Anna Walker

Production Coordinator

Phone number: (315) 696-8971

 

 Email: [email protected]

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