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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Winston-Salem, NC 27106 on 03/10/21

Overall Rating:

4.6  out of 5
Our Overall Service

Has been a really good experience. My only item was that I was told someone would come for a walk thru of the basement before installation and that did not happen.

Call Representative

Good

Sales Process

Very good information on how the process works, it was very educational and appreciated the videos and time spent walking thru and recommendations for a fully diverting water away from the house.

Our Installation Crew

This group of young men were excellent. They were very professional and polite. RaShawn was an amazing lead person full of information and shared the installation process in a very understanding manner. They were very meticulous in how they worked and kept the area tidy. Clean-up was excellent. Wonderful team and I feel they provided a high standard of work with great attitudes. They all left the best impression. Hope all the crews are this good.

The Cleanup Process

The basement was extremely clean after the installation. The clean up of the yard was perfect after digging and installation the new pipe extension.

What made you choose our company:

The salesperson provided more detailed information than the other companies we had to provide an estimate. Appreciated that the recommendation also included an exterior recommendation for pulling the water away from the house.

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