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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Eugene, OR 97405 on 08/13/17

Overall Rating:

5  out of 5
Our Overall Service

Read comments below.

Call Representative

Everyone I spoke to when I called with questions about our job were friendly and always made sure I got an answer without fail.

Sales Process

We were fortunate to have Carolanne Eddington assigned for our estimate and sales presentation. We appreciated her straight-forward explanation of our crawlspace water problems and solutions without pressure to sign the contract. The job was an expensive one for us to undertake. Carolanne gave us the space and clearly explained information we needed to make our decision to have the work done without regrets. Also appreciated Carolanne's friendly and prompt answers to our voice mails and e-mails with follow-up questions after her sales presentation.

Our Installation Crew

Manuel and his crew proved to be hard-working, efficient, thorough and detail in their work. They were always willing to answer any questions I had while they were here. Also appreciated the time taken afterwards to give me a tour of their work, explain what was done and to answer any questions I had.

The Cleanup Process

Your installation crew removed decades old debris from our crawlspace in addition to two old leaky vapor barriers. Our crawlspace is now so tidy, dry and clean, we could sleep in it. In removing all the debris from the crawlspace access to their truck, your crew took care to pick up every tiny piece of debris. Real attention paid to doing the job right and then some!

What made you choose our company:

Your website was though and detailed when it came to describing the crawl space services provided. We also appreciated all the information about crawl space science that made us better informed about our problems and repair needs.

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