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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Sutherlin, OR 97479 on 09/09/20

Overall Rating:

5  out of 5
Our Overall Service
We are totally satisfied and very happy with the work done for us by TerraFirma.
Sales Process
Instead of a sales representative, the production field supervisor came to our house to assess the work we wanted done and to give us a proposal. It went well.
Our Installation Crew
Jonah, the foreman, and his crew did a fantastic job. They were hardworking, professional and knowledgeable.
The Cleanup Process
The work area looked great when the crew completed the work.

What made you choose our company:

I've been a TerraFirma team member for several years. Having been immersed in the company's culture for those years, I know that providing an extraordinary experience to each customer is very important to the TerraFirma team. So, when we wanted new concrete work done at our house, I knew that TerraFirma was the contractor we wanted to use - even though new concrete work was a fairly new offering for TerraFirma. I now have experienced TerraFirma from the perspective of a customer. I am happy to say, as a customer, that TerraFirma did indeed 'redefine the contractor experience' for us. From beginning to end, and with everyone we dealt with, it was a great process. In the past few years we've had other contractors do work for us, and I can honestly say that the TerraFirma experience was by far the best - TerraFirma really did redefine! I'm proud to work for this company, and TerraFirma will be our first choice in the future, providing the work we need done is something it offers.
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