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Your Local Dealer is

Wilcox Basement Systems

Eric M.

Systèmes Sous-sol Québec

Title: Call Center Specialist
Hometown: Laval
Eric M. from Systèmes Sous-sol Québec

Eric brings a wealth of experience to our team, having previously worked in customer service and as a collector agent. Throughout his previous roles, Eric developed a keen ability to identify and address client issues, ensuring they aligned with the company's expertise. He also became adept at scheduling and rescheduling appointments with specialists, demonstrating his strong organizational skills and attention to detail.

In his current position, Eric's day-to-day responsibilities include identifying whether client issues fall within our company's specialization, booking appointments with the appropriate specialists, and managing any necessary rescheduling. Eric's proficiency in these areas makes him a valuable addition to our team.

Eric's enthusiasm for his job is evident in his appreciation for our supportive and collaborative work environment, and he enjoys working with some of the best coworkers around.

Outside of work, Eric is a passionate gamer, an avid reader of comic books, and a frequent attendee of music festivals.

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