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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Bolton-Est, QC J0E 1G0 on 06/18/24

Overall Rating:

5  out of 5
Our Overall Service
Wonderful interaction with caring, lovely men. Loved the experience.
Call Representative
Like a friend
Sales Process
So kind and thoughtful. Understanding. Authentic. The best follow up emails.
Our Installation Crew
I can't tell you enough about how much I loved the men who came. That your company hires men who have come from perhaps refugee experiences made me feel that I was meeting very special people. The team were a dream. I've told all my friends. It started with a genuine greeting, followed by a moment to gently catch and calm a kitten. What more can I say? I was in the best hands. One top of everything, they didn't walk on my garden plants--unlike a Hydro team. They understood and cared that I had replanted everything after the Hydro destruction. Very caring men.
The Cleanup Process
Blew my mind. I'm just not used to cleanup. They even worked after sunset to ensure that I woke up to a clean yard. Fantastic.

What type of work did you have done:

Basement Finishing

What made you choose our company:

I hired you a few years ago for the outside work. You revealed a 1 inch crack open straight through my foundation. That was well repaired, the other, smaller cracks were filled, the waterproofing was done, and a French drain. The care that was put into integrating the out pipe into my streambank was thoughtful. You made my basement dry for the first time ever. I'll never forget Systemes sous-sol for this and the new job.
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