I kinda felt like I was part of the All-Dry family. All of my questions were answered promptly. when I checked out the materials and systems to be used, I was impressed with that they had cut no corners.
The installation crew was impressive. This is mean work crawling around under a house for 3 days. These guys showed up on time, never left the site, were friendly and courteous and it was apparent very quickly that their work was first class. The work at the most remote corner with only 12 inches of clearance was as well done as the more accessible areas.
They did much more than lay down plastic and plop down a dehumidifier - they had to lay a foundation , install a concrete sill wall and install a wall to isolate the crawl space from the porch areas. All of this work was first class.
The dehumidifier unit is best in class and is silent. I cannot hear any noise in my living room directly above the operating unit.
They guys even recommended Rh monitoring instruments that I can use to feel good that the system delivers the expected results. In fact the warranty and guarantee is written around hard specifications on deliverables.
When there is so much mediocrity around, I wanted to go the extra mile to reward this company with positive comments - ones they correctly deserve!
I picked All-Dry of the Carolinas because of the way I was made to feel by everyone in this company from the person handling the first inquiry response through the follow-up service technician.
I was afraid that I would fall into a scam and I am so glad that I picked All-dry to provide a solution to my problem.
These folks handle a quality system that is priced fairly , for sure, but their people are there most valuable asset.
Would have desired a better warranty for service and products.