Job review from Jo in Augusta, GA 30909 on 07/30/22

What type of work did you have done:

Crawl Space Repair

What made you choose our company:

Part 1: How an Estimate turned into a Contract for a 1985 restoration..… Your advertisements and reviews assisted in my decision to contact your company. (I was Seeing commercials and receiving Super Saver Coupon booklets with Cantey Can Fix It little boy in Augusta, GA) Never thought you were able to travel to Beaufort County until…. We had just had some subfloor work in the main room completed after troubleshooting a roof leak for 4 years. Now We were looking for a vapor barrier. I had only called to find out if Cantey serviced the St. Helena Island, SC area when Megan said she would check. Sawyer Davis just happened to be near by in the Walterboro area. Within 20 minutes he confirmed that he could be to our location in an hour. and he immediately went to the crawl space and conducted his inspection. Remember we were only getting an estimate for a vapor barrier, After meeting with Sawyer, my husband and I were sold because of the professionalism, promptness, and attention to detail he displayed. To our surprise, after his presentation of photos, we were shown that the room adjacent to the one that was JUST repaired had rotted due to an A/C leak but the other company failed to inform us. We immediately scheduled for the removal and replacement of 32sqft subfloor work to replace all rotted wood and sister joist and existing flooring. and of course you warranty your work! Part 2:Quality craftsmanship leads to Peace of Mind: We witnessed that the Cantey Company stands for Real Customer Service. We are impressed. Your production team came yesterday and backed up everything Sawyer told us would happen. Quality wood and equipment used, team prompt and professional. Their Work ethic top notch. Since Sawyer’s inspection, we installed a new HVAC unit and could at least try to keep the inside cool while they worked because it was at least 95 degrees outside. Johnathan, Tyrell, and Dashaun(apologies if I spelled your names incorrectly). This crew is amazing. They worked extremely hard to respect my mom’s belongings with their set up. The removal, the repair, and clean up was seamless. If there were issues, we were not aware because from the beginning of the job until the end these three gentlemen displayed the best customer service we have received in a while. No short cuts, no complaints, just skills and professionalism. As we wait for Part Three : Vapor Barrier, We just wanted to thank you for the peace of mind these young men have given my family. We have a long way to go but we are confident knowing the foundation is strong. Thank you for restoring confidence in our project passed on from my mother. She would be pleased.