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Job review from Mark in Franklin, TN 37067 on 05/19/23
Our Overall Service
Call Representative
Sales Process
Quoted solution that had to be changed by install team, but Lance did do interim urgent fix to redirect outside water with his own effort. Reviewing manager should have caught this prior to install.
Our Installation Crew
Completed in one day, even with change order and 2-hour round trip to warehouse. I suggest Frontier hire driver to bring extra items needed by onsite crews working to save time and money.
The Cleanup Process
Excellent clean up and removal of debris. Also moved a few items too heavy for me to move.
What made you choose our company:
Your commitment to customer satisfaction, call ahead process, warranty, friendliness of all employees, using employees to do the work instead of sub-contractors.
Donald was extremely professional and informative on our latest yearly maintenance. I am...