Skip to main content
Got a wet basement? Musty odors? Protect your home with our proven solutions & lifetime warranty.

A dry, healthy home starts here.
Contact your local dealer or call 1-800-638-7048

Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Kingsport, TN 37665 on 03/25/15

Overall Rating:

5  out of 5

I would just like to say that I am nothing but impressed with your company.

Our Overall Service
Your company is incredible. We have nothing but confidence and faith in your opinions and recommendations.
Call Representative
Calls were returned promptly.
Our Office Staff
Pleasant and informative staff.
Sales Process
He took his time when he did his inspection. He was knowledgeable about the problems we were having and what your company could di to help. He was honest and I could tell he was not just selling a product. He was offering a solution. There was never a feeling of being pressured.
Our Installation Crew
Where do I start? They were awesome. It was a cold and rainy day, but that didn't slow them down. Not once did I hear a complaint. They were entirely focused on doing a great job. They communicated well. They didn't waste any time and kept us informed about everything they did. We couldn't have asked for a better crew.
The Cleanup Process
WOW! I wasn't expecting them to do any cleanup. First, one gentleman had to come to around the house to ask a question. He had mud all over his boots. I noticed as he walked back, he avoided walking in the sidewalk. I believe he didn't want to get mud in the sidewalk. When the job was complete, they put down the grass seed and straw. They even wiped down the side of the house. Who does that? They took time to wipe the mud away. I was impressed.

What made you choose our company:

Your company did some work on our crawl space and I was very happy with that work, as well as the yearly service for the crawl space.
get a free estimate
Find Local Dealer
Free Quote