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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Bristol, VA 24201 on 08/19/15

Overall Rating:

4.4  out of 5
Our Overall Service

This score could have easily been a five IF the sales person had given me ALL the requirements for this installation.

Call Representative
Our Office Staff
Sales Process

I do not feel I was given ALL the requirements for this particular installation. Specifically needing a dedicated electrical outlet. After I signed the contract and after the three day grace period I receive a notice telling me about this. I was quite upset because this should have been part of the contract. You MUST give ALL prices and requirements up front.

Our Installation Crew

They all deserve a raise in pay. They never took a break and had only a short lunch. To note: they ran out of one of the products they needed to complete the job and I wonder why this happened???

The Cleanup Process

It was pouring rain when they were packing up and leaving and under those circumstances I felt they did what they could.

What made you choose our company:

Location

Professionalism

Reputation

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