Testimonials for Master Services

Brian E. had some unique settlement issues facing his home, but our team was able to provide timely and long-lasting solutions. See what Brian had to say about his experience with Master Services!

Great work. Can't say enough good things about the service, product, and satisfaction.

I was glad we chose Master Services to waterproof our basement. They arrived on time and did a fantastic job. They worked fast and cleaned up afterwards. We couldn't be happier with the results. A year later, they came to inspect and everything was okay. They also recommended some help in our garage where the concrete had settled. We haven't done anything with that yet, but plan to in the future. I would highly recommend these guys.

Kathleen Smith of Chuckey, Tennessee had nothing but nice things about Master Services. Frustrated with her unlevel concrete porch, Kathleen called Master Services and set up her free estimate. When Foreman Jake Priegel and his team arrived, she was impressed with how "neat and clean" they were.  Kathleen was so thrilled with the work Jake and his team did that could not help but rave about them! "The team was polite and professional. I will recommend you to everyone!"   

When I first heard about Master Services and what their company does, I decided to Google them. I saw so many articles about all the community service and events they have done. I thought to myself, "what a great team with great morals!" So I hired them. And I was even more surprised. The work they did was flawless, the mess was cleaned up like they had never been there, the customer service was perfect. I thank Master Services for the great experience. 

Master Services installed a floor support system in my crawl space in 2014. The professionalism shown by the installers was above expectations. They performed the work as on site problem solvers as opposed to performing the job by completing a task list. I recently had the yearly maintenance of the floor jacks and dehumidifier installed in 2014 and once again all expectations were exceeded. They informed me of a leak around a commode and a possible gutter issue they discovered during their assessment of conditions in the crawl space. I'll be using the services of Master Services for many years to come. I strongly and highly recommend them.

Removed old insulation, mold remediation, floor joints sistering, install perimeter crawl space with drain pipe to sump pump, installed humidifier. Encapsulation of crawl space walls & floor. Top notch company. Pleasure to deal with. Very knowledgable crew leader Nick Crozier alone with Reese & Wilder are real assets to Master Services.

Steve Reynolds is a great sales guy. When he arrived to do the initial assessment of the crawl space, he was very friendly, professional, and respectful. Once he completed his assessment, he made recommendations based on the conditions he found, told us what would work best for us and did not try to over-sell. I loved that he did not try to recommend things we did not need. Kyle and his crew were super friendly, knowledgeable, and efficient. Completed the job within the estimated timeframe, did a wonderful job, and completely cleaned up all debris before departing each day. My crawl space is no longer a dirty, scary place!!

Master Services did a fantastic job on my home. They were honest with their quote and did not try and pressure me into any decisions. They quoted a price and that's what I paid. They did not leave me waiting. They told me exactly when they would be at my home. They completed the job in the time they said they would and they cleaned the side of my house in which hey we're working when they were done. I couldn't have been happier with the results!

Emily P. called Master Services because mold and mildew had taken over the crawl space under her home in East Tennessee. The mold problem in the craw space was affecting the family's health. "We could not breathe in my house. We kept having runny noses, we coughed." - she explains. The crawl space encapsulation work performed by Master Services not only turned their crawl space into a dry and clean area, but also improved indoor air quality for Emily and her family. "That did something good for our health."-- says Emily. She is really happy with the entire experience she had with Master Services. "You are the best workers I have ever seen doing a job!" -- she adds. "I would recommend Master Services because their work is gonna let you keep your house another fifty years!"

Paul S. called Master Services to solve a basement mold problem. As a savvy homeowner, he did a lot of research before deciding which company he could trust to handle the job. "I checked several sources and I found out that all of them pointed toward Master Services. There are a lot of people that do that type of work in Knoxville, but Master Services came out first with me." -- explains Paul. He is very happy with his choice and with the results. "I had a problem with mold and I don't have it anymore. It is all gone!" -- he says. He's been recommending Master Services to family and friends ever since!

The job done was very satisfactory, as well as the clean up, presentation and products.

Very few, if any other companies offer the crawlspace fixes that Master Services does. Their advertising on the web page and in the Crawl Space Science book they sent us were very convincing. We were looking for a contractor that could solve the high humidity problem causing mold in our crawlspace. This condition was mostly caused by a poorly installed radon removal system. Master Services's CleanSpace Encapsulation System solved the problem. It works well with our radon system and it gives us additional storage space. The installation crew was very neat, clean & efficient, they did a great job on cleanup. We are very pleased with the job Master Services did. 

I chose Master Services because they offered a lower quote and the sales rep didn't bad mouth the competitors. He was very professional. The guys on our work crew wer very friendly and informative. They were very patient with my daughter and me as we like to ask lots of questions regarding the installation of the piers and wall anchors. So far, so good!

The installation crew was a good bunch of guys, and I am well satisfied with the job that was done.