Turns out I'm not a customer. Scott Green arrived exactly on time and spent well over an hour checking out my problem. Diagnosis was that I didn't have a foundation leak anywhere so Redeemers wouldn't be able to fix it. Normally one would expect to be charged for that hour of diagnosis, but not here. Quite satisfied with the service.
Heard about the services on the radio. Called and had a salesperson come out for a free...