The human interaction was great at each stage. However we will not know if we are please with the product and work done until we see if it really works - give us a few good rain storms or a sprinkler pipe leak.
Good - thanks!
Great - no nonsense, clear communication and personable.
Efficient and on time.
Good - thanks
Someone suggested we call - can't remember who? We went with you because of the way you handled the calls and appointment process and then ultimately the rep who came to our home. I am sorry I can't remember his name. This survey was very skewed to people and not the finished product. We will not know how you really did until the repair has a good test. We assume the best however and hope it holds for years to come.
Thanks for the great review, Greg. We are glad you had such a positive experience with our entire team throughout the process. You're right, the true test of the products you had installed will be when the rains hit. Please let us know if you have any issues at that time. We appreciate the opportunity to help you with your waterproofing needs and your willingness to refer our company. Let us know if we can be of any further assistance in the future.