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Zip code 43215

Your Local Dealer is

Mid-State Basement Systems

Job review from in Richmond, VA 23235 on 07/06/21

Overall Rating:

5  out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew
The Cleanup Process

What made you choose our company:

The choice was up in the air until I spoke with your representative, giving me direct information concerning availability in a positive and personal manner. After meeting with Matt Killam and his attentive listening attitude, learning about our home, Matt gave us an informative and detailed account of what would happen, and I appreciated his direct manner and knowledge. And when I changed something at the last minute, Matt reworked the package plan and had everything in place for the installation of the insulation. I believe that a company's credibility depends on its workforce, and thus my rationale for my 5-star rating. I am happy to highly recommend the crew of Mr. Safaa, Mr. Omar, Mr. Alex, and Mr. Ryan. Their work ethic, their focus on the immediate task, and their clear indication of doing the best job possible for every task to have a first-rate job completed was accomplished. I am completely reassured in the dependability of a high-quality product because of the professionalism found in the men who did the work. Thank you Ryan and Alex for an excellent job in the attic space and another equally strong thank you to Safaa and Omar for an excellent job in the crawl space.

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