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Your Local Dealer is

Carolina Basement Systems

Job review from in Williamsburg, VA 23188 on 09/15/21

Overall Rating:

5  out of 5
Our Overall Service

Very impressed with all communications/contacts I've had with TDC personnel.

Call Representative

Office staff always resolved my requests cheerfully and timely.

Sales Process

Matt was extremely thorough, knowledgeable, and informative.

Our Installation Crew

Omar, Safaa, Mike, Tyler, and Chad were the BEST!

The Cleanup Process

Very thorough! Left job site as they found it.

What made you choose our company:

After listening to four encapsulating company pitches and receiving cost estimates, I chose The Drying Co. based on a neighbor's referral. Extremely informative proposal from Matt and the price. I had confidence that The Drying Company proposal was going to be good quality value initially and with trusted follow-up future service. FYI - your pricing was not the highest or lowest but appeared to be the overall "Best Value" for the dollar. Your military and good faith delay of project discounts are greatly appreciated by the retiree. The competition was either way too rigid or inflexible with their encapsulation plan or extremely hard sell/arrogant/unprofessional in their presentations.

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