It's hard to find a good company that's honest and willing to help.
They just finished insulating my house and they were beyond awesome. They actually found some issues in my crawl and notified me immediately. I was able to get a plumber out before the end of the day. I looked under there and was like, whoa! I was able to avoid some possible damage because of them. They were awesome, very respectful. There was a leak where you could barely see and they found it. They said, “You need to get this fixed within the next couple weeks before it turns into a bigger issue.”
Then they found another issue. The pipe from the kitchen sink was also completely unsealed. I asked them to duct tape it until the plumber could arrive. And they did. They could have said, no that's not a part of my job description. I probably would not have been able to use my sink for the next couple of week if they had not fixed it. It was completely detached.
My cable company was under there today and they didn't say anything. They could have been the ones who damaged it--I have no idea.
And while they were working on my attic, I had to get in their way and they worked around me. I had to shift stuff from one side of the attic to the other while they were working. I had nowhere else to put it; I have a tiny house. They didn't have to wait for me, but they did. I even ordered them a pizza because they went out of their way for me.
The salesman was awesome too. My whole experience with the company has been awesome. Every office staff you guys have all been pleasant and helpful and positive. I’m going to go on Facebook and tell about y’all.
Joann H. of Richmond, VA
Tuesday, November 3rd
Jamie was very knowledgeable and very much so helpful in getting through the process. He explained what was going to take place and how. He explained how different contractors would come. I had a pleasant experience with the crew. They left everything clean and in order.
Jimmy C. of Richmond, VA
Wednesday, April 5th
Excellent! Outstanding crew. Very professional.
Ed H. of North Chesterfield, VA
Tuesday, February 4th
I called you because the corners of my house were shifting and cracking after a tree fell on our house last year. My salesman, Jamie, was very pleasant. The Gentlemen who worked on my house were very courteous and nice to work with. I was impressed. Now that the work is done, the hall doesn't sqeak like it used to. And I will be reference if other customers want to talk to me.
Larla D. of Richmond, VA
Friday, May 25th
From sitting down with Mohamed through the final phase of the encapsulation, everything was great!
Wade H. of Aylett, VA
Monday, July 13th
I was very impressed with the professionalism of all members of the team, their experience level, and their work ethic. They were diligent, hard-working, and considerate. A great group of guys. Everything went well and I was extremely pleased with the results. Thank you for a job well done.
Anita P. of Aylett, VA
Tuesday, June 28th
All of the crews did a great job. Seth, however, went above and beyond to make sure we were happy with the finished work, including vacuuming the crawl!
Lane G. of Mechanicsville, VA
Wednesday, July 27th
We are very pleased with the work that has been completed. I have not crawled under there (and won't likely) but the plumber, the inspector, and a couple of men on staff have checked it out and all report the good work. Thank you and your mechanics for making me look good at my job!
On a personal note, I worked in radio for 25+ years prior to coming to current employer. Selling adertising was our product, however, I'm a firm believer that "word of mouth' is the best form of advertising. I can tell you I will be 'advertisint' for The Drying Company. You have ALL been great to work with.
Thank you Kevin, Tony, Sylvia, and everyone else involved in making the project go seamlessly for us.
Amy K. of Mechanicsville, VA
Wednesday, May 22nd
They did a great job. Very friendly and courteous.
Kathy E. of Mechanicsville, VA
Tuesday, April 28th
These guys did an excellent and proficient job! Everything was done to our satisfaction.
Kristina H. of Chester, VA
Tuesday, September 1st
Both workers were very efficient and polite. This team did a great job and we appreciate their effort, work, and them being so courteous.
Lisa N. of Chester, VA
Thursday, October 21st
Both crews were courteous and professional. They did great work and kept me informed about what was happening and any changes being made. I would recommend your company to my family and friends.
Victoria D. of Chester, VA
Wednesday, August 24th
The crew did a great job! They communicated very well and were very courteous! Bassam made sure the team did a high-quality job and he personally inspected the cleaned-up area, picking up any remaining debris. Bassam walked me through the entire process and made sure I was informed throughout the day. He made sure the job was done well and pointed out all the issues along the way and addressed them all. Great job! He took the time to make sure all the mold was remediated which was my specific concern.
Robert Z. of Chester, VA
Tuesday, June 28th
I'm very happy with the work and the crew. The crew cleaned up well. I would reccommend you to my friends and family.
James M. of Hopewell, VA
Monday, May 14th
If I had to report you to the BBB I would give you 10 stars, everything was wonderful!
Patricia of Providence Forge, VA
Tuesday, March 21st
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.