Job review from Rory in Woodbridge, VA 22192 on 08/18/20

I cannot recommend NV enough to anyone in need of waterproofing, water/mold remediation, crawl space work, foundation repair, etc. These guys did such a great job; they also called us earlier than anticipated and moved our work up two weeks in advance due to an opening in their schedule. First-rate service and performance!

We didn't really have a traditional experience with a call representative, as we did the majority of our communication with and through Mauricio. He was phenomenal--he was responsive, timely, knowledgeable, professional, etc. It was a pleasure working with him and the team at NV to get our job lined up and taken care of.

Mauricio did a terrific job. He was super knowledgeable, pleasant, and professional. He took the time to come review our situation, produce a fair and reasonable estimate, and give us the important background information we needed. I truly appreciated the fact that he brought a conservative approach to the problem--he didn't try to sell unnecessary elements, and rather, he offered a pragmatic approach to combat the issues in our crawl space. For instance, he recommended we re-examine our crawl space for improvements with humidity and air quality in the weeks to come after our initial work. Other companies tried to push additional products, expensive dehumidifiers, etc. up front before even seeing how initial remediation efforts improved things. That approach and mindset really meant a lot to me; it was honest and in my mind, the professional experience we needed. He followed up with calls, emails, texts, etc. He really took great care of .our family and our needs.

Eduardo, Ken, and Jose arrived and immediately got to work when they arrived. They were super friendly and professional. I think they took a 5 or 10 minute break during the entire 10-hour job--it was pretty impressive to witness. These guys really worked hard and walked us through the process. You can tell that they take a lot of pride in their work, and the finished product really showed that. I was especially impressed with Eduardo--he seemed like a solid leader of his team. He was incredibly hard-working and led his guys by example. He was super approachable and really took the time to explain aspects of the job to me, which was greatly appreciated.

The crew was really respectful and observant of our living space. They took good care of our home, keeping it as clean and organized as possible during the process. The final product in the crawl space speaks for itself--my wife and I were blown away by the results, and my own mother told me that it looked "breathtaking." I couldn't agree more.