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Zip code 43215

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Mid-State Basement Systems

Job review from in Upper Marlboro, MD 20772 on 02/25/21

Overall Rating:

4.4  out of 5
Our Overall Service
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Sales Process
Our Installation Crew
Sean Andrade came out to complete installation of French drain system by installing missing debris cleanout traps. He was excellent and went above and beyond to make sure I was satisfied and happy. In addition to the traps, he noticed that the Triple Safe sump pump system installed by NV a couple of weeks prior was running constantly. He indicated that was a problem and checked it. He found the problem and made corrections that allowed the pump to cycle properly. I was very impressed with his knowledge, ability to explain how things work and his customer service. He addressed all my concerns and explained everything. I was fortunate Sean was assigned to make the corrections and I will ask for him specifically the next time I need service.
The Cleanup Process

What type of work did you have done:

Sump Pump

Names of any products installed:

Triple Safe Sump Pump and Downspout Cleanout Trap
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